Bugalugs Pet Care Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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4.3
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Return Policy4.3
- Price & Quality5.0
- Customer Service4.0
Recent Customer Reviews (3)
Bernd Scholz
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Anke Grunwald
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Yvette Neubauer
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Bugalugs Pet Care Pricing
General products
£7.99 - £34.99
Core products
£10.99 - £12.99
Dog grooming products
£10.99 - £12.99
Bugalugs Pet Care Pros & Cons
Pros
1
Strong customer ratings on Trustpilot, with the site showing 4.2–4.3/5 and reviewers describing largely positive experiences.
2
Popular product quality: customers frequently praise the shampoos, sprays, and grooming items for being effective, gentle, and leaving coats soft, shiny, and easy to manage.
3
Good for sensitive pets: several reviews mention gentle formulas suitable for pets with sensitive skin.
4
Broad product range: the brand offers grooming, dental, and healthcare items, and customers highlight the convenience of getting multiple pet-care products from one place.
5
Positive service feedback: reviewers mention fast delivery and helpful customer support.
6
Product-specific approval: some items, such as the plaque remover, have a 4.7/5 rating from 129 reviews on the product page.
CONS
1
Not all reviews are positive: some customers report that certain products can feel drying or may not work equally well for every pet.
2
Negative handling concerns: at least one review complains about a detangling spray causing damage to furniture, and another mentions packaging/leakage issues.
3
Mixed performance by product: reviewers note that some items are effective while others are less impressive, suggesting inconsistent results across the range.
4
Limited public response to complaints: Trustpilot notes the company hasn’t replied to negative reviews.
Bugalugs Pet Care Features and Benefits
Features
Pet-specific categories split into For Dogs and For Cats
Faster shopping through clearer categories, filters, and simplified product selection.
Filtering system to narrow products by function and coat type
Faster shopping through clearer categories, filters, and simplified product selection.
Individual size listings
Faster shopping through clearer categories, filters, and simplified product selection.
Repeat subscription purchasing with option to save 10%
Better repeat buying value through subscriptions and discounts.
One-click bundle add-ons
Faster shopping through clearer categories, filters, and simplified product selection.
More detailed product pages
Easier product discovery and more informed buying from expanded product information.
Single-page checkout with multiple payment options
More convenient checkout with saved details and integrated payment methods.
My account area
More convenient checkout with saved details and integrated payment methods.
Stockist map with 1,500+ locations
Faster shopping through clearer categories, filters, and simplified product selection.
Exclusive Groomers Club with bulk pricing and special offers
Extra savings and trade perks through the Groomers Club.